For over five years now, we’ve been working hard to inspire you through the discovery of amazing art materials. Running a business like ArtSnacks is filled with many twists and turns, so we have to adapt to our ever-changing world. To make a long story short: we’re updating our subscription account system to simplify the ArtSnacks experience.
Don't worry – the monthly ArtSnacks subscription is not going anywhere!
We’ll be migrating all active subscriber accounts to our completely new subscription account system. You know the webpage you visit to log into your account? That system is getting an upgrade, which means the user experience is improving as well. This change will offer you many more benefits (get excited!). Here’s a glimpse at a few benefits of the new system:
- You’ll be able to have multiple subscriptions under a single account. This means you can purchase and manage gift subscriptions in addition to your regular subscription under one account.
- We’ll have more payment options available for subscriptions, such as PayPal. (This is currently in development and will NOT be available immediately).
- For international customers, you’ll have more subscription plan options! In addition to the monthly plan, you can also subscribe for three months, six months, or a full year.
- Instead of pausing your account, you’ll have the option to skip a pay period. You can do this yourself just by logging into your account.
- You’ll have the opportunity to refer friends to ArtSnacks and be rewarded if they sign up. (This referral program is in the works and will NOT be available immediately.)
So, you’re probably asking yourself – do I have to do anything?
- If you're an active subscriber: NO, you don’t have to log in, change your account info, etc. We’ll safely and securely migrate your account information to our new system. Once the migration is complete, you’ll receive a welcome email directing you to log in.
- If you're a paused subscriber: YES. Your ArtSnacks account is currently paused. We will not be migrating paused accounts to our new system. If you wish to continue as an ArtSnacks subscriber, please create a new account at this link here.
Thank you for believing in us to deliver such a unique experience and for continuing to share your artistic creations. Your support means the world to us and we’ve been endlessly inspired! We’ll always keep you informed of any changes happening within ArtSnacks, but we do ask for your patience during this transition. If you have any questions, please do not hesitate to reach out to us at email@example.com.