What’s your cancellation policy?

While we hope you'll continue discovering new art supplies and techniques, we understand that sometimes you just need to take a break! 

*If you are looking to take a break from ArtSnacks, but do not wish to cancel your account completely, learn more about pausing your account here.

REGULAR SUBSCRIPTIONS

Month-to-Month Subscription: If you have a monthly subscription, you can cancel at any time. If you'd like to cancel your account, but you've already be billed for another box, email us at support@artsnacks.co, and we will assist you.

3 Month, 6 Month, or 1 Year Subscriptions: These subscription plans can only be canceled within the first month. If you decide to cancel in the middle of your subscription cycle, you will receive a pro-rated refund for the boxes left on the subscription. Please email us at support@artsnacks.co, and we will assist you.

All of our subscription plans renew at the end of their subscription cycles. This is not a feature you can opt-out of. You will be notified via email when your auto-renewal is 7 days away, and given the opportunity to cancel or modify your account at that time.

GIFT SUBSCRIPTIONS

Month-to-Month Gift Subscription: If you have a monthly gift subscription, you can cancel at any time. If you'd like to cancel your account, but you've already be billed for another box, email us at support@artsnacks.co, and we will assist you.

3 Month, 6 Month, or 1 Year Gift Subscriptions: These subscription plans can only be canceled within the first month of purchase. If you decide to cancel in the middle of your subscription cycle, you will NOT receive a pro-rated refund for the boxes left on the subscription. If your gift subscription renews, and you contact us within 72 hours of that renewal payment, you are eligible for a pro-rated refund.

All of our subscription plans renew at the end of their subscription cycles. This is not a feature you can opt-out of. You will be notified via email when your auto-renewal is 7 days away, and given the opportunity to cancel or modify your account at that time.

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