Popular Questions

• Will you tell me what's coming in my box ahead of time? Can I choose?
• I don't want my subscription to renew. How do I avoid the renewal?
• When will I be charged for my subscription?
• Can I skip a pay period?
• What’s your cancellation policy?

ArtSnacks Quarterly

• What's ArtSnacks Quarterly?
• How do I join ArtSnacks Quarterly?
• If I'm an active monthly ArtSnacks subscriber, what happens to my current subscription?
• If I'm an active monthly ArtSnacks subscriber, do I have to sign up again?
• What comes in the box?
• How do I update my payment information for ArtSnacks Quarterly?

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ArtJournalSnacks

• What's ArtJournalSnacks?
• What comes in the box?
• How do I join ArtJournalSnacks?
• How much is ArtJournalSnacks, and what are my payment options?
• When does ArtJournalSnacks ship?
• How do I update my payment information for ArtJournalSnacks?

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WatercolorSnacks

• What's WatercolorSnacks?
• What comes in the box?
• How do I join WatercolorSnacks?
• How much is WatercolorSnacks, and what are my payment options?
• When does WatercolorSnacks ship?
• How do I update my payment information for WatercolorSnacks?

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ArtSnacks Shop

• Where does the ArtSnacks Shop ship to, and how?
• What payment types does the ArtSnacks Shop accept?
• There’s a broken product in my order. What do I do?
• What's your return policy?

Shipping

• I haven't received my box. Help!
• I might have the wrong address on my box. Help!
• My tracking information says "delivered," but I haven't received my box. Help!
• Help! My tracking number isn't updating.
• How long will it take to get my box?
• How do I track my box?

Products

• I have a broken product in my box. What do I do?
• I just got my box and I'm missing a product. What do I do?
• What's your return policy for subscription boxes?

Gifting

• Do you have gift cards?
• Can you put a personal note in the first box of my subscription?

Extra Stuff

• What is the #ArtSnacksChallenge?